Cancellation:

Once your place the ORDER from our www.m.myssgreen.in website you will receive order placed notification mail within 15 minutes only, so wait few minutes and kindly check your registered mail id inbox or spam box one are two times ,

After successful order 1st step is ORDER is Hold on Status, we verify your payment information after verification go to step two processing status, after that go for shipping process ( this period of incase your move to out of city or any emergency issue or work- your products before shipping you will inform to us we will hold on and if your interested we will give you order Cancellation option – But we not Refund 100% your Paid ORDER Amount we will Less Transaction Amount that period of time or Participator Payment Transaction based less and Refund your ORDER Balanced Amount.

mean time you will drop the mail us – order cancellation mail request or What’s App Request followed the maill address or Help line number

help@m.myssgreen.in Help Line 8220489666.

Basically order Delivery time 7 working days data of order payment received,

incase your send it Refund Request maximum 10 Working days you will receive the amount Date of order placed date.

Refund Policy :

We take great pride in our products and service and if you are not happy then we certainly aren’t.

We’re confident you’ll be satisfied with the products we offer, but we realize that sometimes things do go wrong. We are human too!

If there is a problem with your order of any kind, please notify us within 48 hrs of receipt of your order to report a problem. Below are brief instructions on how to handle various problems that might arise.

Incomplete Order/Wrong Item Received:

If you received an item you didn’t order or you did not receive an item you did order, please contact us within 48 hrs so we can ship the correct item. If the error was on our end, we’ll ship the correct item to you at our cost. If the error was on your end, we’ll figure out how to remedy the situation as quickly possible.

Please create send mail ushelp@m.myssgreen.in Help Line Service.

Expired Items/Items damaged during transit:

If an item is found to be damaged during transit/shipment and is noticed at delivery by you:

1. Don’t be angry -:) There are humans working hard on delivering the products to your doorstep and the items might get    damaged during transit – though this happens very rarely.

2. Inform our Help Line Service. within 48 hrs and we will offer a solution to your issue.

3. Do not panic at all. Just create a ticket at the support center. You will get a response within 48 hrs and we will make    everything right for you.

If an item is damaged or the product date is past expiration when received and not noticed while accepting the delivery from our delivery partner, please notify us within 48 hrs of receipt of your order and we’ll make arrangements to replace the product or refund the purchase price of that item.

We’ll need to get some information from you to determine what caused the problem so we can ensure it doesn’t happen again. Make sure that you send across pictures (if possible) of the damaged items. We will not be replacing/refunding your such cases unless we have the pictures of the damaged items and we receive these pictures within 48 hours of you receiving the delivery.

Send the pictures to our email ID – help@m.myssgreen.in. This will also help us take up the matter with our delivery partner.

Please use customer support center fast, friendly assistance.

Please create or send mail us: help@m.myssgreen.in  Help Line Service.

Returns:

If you need to return a product, please contact customer service within 48 hrs of receipt of your order to request a Return. Our friendly customer service staff will work with you to determine what went wrong and the best way to resolve it – quickly and easily. After all, we want you to be happy and we’ll work with you to determine the right resolution. Please create a ticket at m.myssgreen.in  Help Line Service.

Refunds: Please let us know within 48 hrs of receiving your package. We’ll need your order number and reason for requesting a refund. Refunds requested after 48 hrs of order date will be assessed and handled on a case by case basis. We’re reasonable and hope you will be too. We will refund your original method of payment Please create a ticket at m.myssgreen.in Help Line Service.